Vision & Mission Statements
We create and maintain ideal indoor living environments
Your complete satisfaction and receiving the highest level of customer service and support is understood by Think Cooling. We recognise the importance of a caring, positive and committed team focussed on the growth and longevity of our business.
To provide our clients with ultimate comfort through creating and maintaining the ideal indoor living environment during any season.
Delivering THE BEST in equipment quality, technology, support and a superior customer experience, which other companies aspire to achieve.
Promote and support a company culture of engaged employees who take ownership of their role, are enthusiastic about their work and take positive action to further the company’s reputation and interests.
- Aim to exceed our client’s expectations through service, communication and quality workmanship.
- Produce quality workmanship through attention to detail and innovative solutions.
- Offer the highest quality equipment to uphold our manufacturer’s warranties and support our clients.
- Treat clients and team members with the upmost respect and maintain a positive work environment.
- We support and encourage a safe work place for ourselves and for others.
- We promote a fun, enjoyable and hard working environment, gaining satisfaction from accomplishments and product handover.
- Value the company and clients. Maintain a neat and tidy appearance and always respect clients and company property.
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Here's What Our Happy Customers Are Saying
“A month ago, we moved to a new house in Paradise Point. We... only rang Think Cooling to give us a price to install 4 separate a/c systems to various rooms in the new house. We got great value for our money, and the job was completed with the customary professionalism and excellent standard of service. We now also use Think Cooling to service the big house a/c unit.
Think Cooling is a star performer and consistently does a top-notch job. Congratulations to all staff for doing such a wonderful job, and keep up the good work!”
— Leonor Nev
“Great prices and Service. These guys designed and installed Ducted Air Conditioning into our Gold Coast home. Communication was great from Quotes to installation. We've even had them out for a call out and the technician arrived on time, was professional and fixed it on the spot. I would highly recommended Think Cooling for Commercial or Residential Air Conditioning on the Gold Coast”
— Peter Curran
“It's so hard to find honest and reliable companies these days, but Think Cooling's professionalism and friendliness is absolutely outstanding, from the girls in the office to the technicians who installed the system, the whole process was a worry free and exceptional service! I highly recommend Think Cooling if in need of a AC unit. Oh yeah, and we received a fantastic deal too. Thank you Think Cooling!!!”
— The Bait
“Fantastic Mitsubishi system installed in our master bedroom over the summer period. The work was performed to an exceptional standard and the guys took care of the removal of our old system. Great service. Thanks, Think Cooling 🙌🏻”
— Nicole Elizabeth
“All the staff from the quoter, office staff and installers have been nothing but professional and I thank them very much such a non stressful installation of our ducted air conditioning. They rang a week after installation to see if all was going well and to advise that they had put me on the annual maintenance program, for which I had asked. I would highly recommend Think Cooling to anyone (I have already) who required split or ducted air conditioning.”
“What a 'breathe of fresh air', what a team, first we met Steve the salesperson, very helpful and informative, then Blake came to make sure all was "okay" to go ahead with the install. A week later Corbin and the team turned up right on time and ready to go. A great team of guys a credit to Think Cooling, our 10 K ducted system with My Air controller was installed with an absolute minimum of fuss, the guys were quiet and quick, with no mess to speak of, all in one day. We could not have asked for a better service, made our day stress free. Well done Think Cooling.”
— Neil Tamblyn
“How refreshing to be dealing with a company that takes such pride in their work. From initial sales meeting to completion, every person without exception was personable and very helpful. The two day installation went without a hitch. The crew was punctual, efficient, professional and very polite. The house, carpets and lawn was left spotless after job was done.”
— Carina Holmquist-Pollock
“100% recommend Think Cooling the whole experience was very positive, Luke & his crew of installers were very knowledgeable, professional, courteous & a great bunch of fun guys who kept the house clean & functioning. Very professional install of our Daikin Ducted & easy tuition by Blake on Touchpad use for My Place Advantage air.”
— Darlene Bosson
“We had a great experience with Think Cooling! They were very professional, friendly and helpful throughout the entire process of installing our air conditioning. I would definitely use them again and highly recommend them to others.”
— April Freeman
“Think Cooling provided a thoroughly professional service from start to finish. The installation was done within hours and everyone from installers to sales are top notch. The before an after install service provided by Blake is definitely a winner and is one of the reasons we recommend Think Cooling. He went through the setup again onsite the day after install and ensured everything was running smoothly and that we had no concerns. If you want a high end product with great customer service then in our opinion you can't go wrong with Think Cooling. Thanks Guys.”
— Ron Pennington
“Think Cooling have been the best company I have ever dealt with when it comes to home upgrades. From the initial enquiry to the final inspection of our awesome ducted air conditioning this has been the perfect experience! Although all staff were professional and approachable I would like to thank Blake in particular who stayed back on a Friday afternoon to make some changes we wanted made and to explain so clearly next steps... I will be recommending Think Cooling to all friends and family in future. Great job! The Gray Family.”
— Jo Gray