Reviews

Read reviews from our happy customers

Very pleased with the efficiency and standard of installation for the Daikin ducted air conditioner which had to be mated with previous old installation. The system seems to be working perfectly and I can’t rate Think Cooling enough. Geoff Boxer  Geoff B

18/06/19

The team at Think Cooling are professional, reliable and easy to deal with. Most of all I am impressed with quality of the system installed. Thank you!!! Kate Lutgenau

18/06/19

Think Cooling are just the best when it comes to Air Conditioning. They recently installed a Mitsubishi Ducted Air Conditioner in our home. We love it. A very big thank you to Management and their staff for being prompt, polite and for their quality workmanship. As a result our daughter also had a Split System installed in her home by Think Cooling. Thank you again. Gail Gill

09/02/19

After much research, and excellent report from my daughter, we chose Think Air to install ducted air conditioning in our home. The whole process was seamless, with excellent communication from the whole team,from sales to installation to service. The cost was very competitive, and the guys who spent the day putting in the system were informative, friendly and fun! Thank you for improving our quality of life! 😃 Claire Young

05/02/19

Think Cooling installed an a/c unit to the master bedroom in our previous house in Surfers Paradise last year. They were great to deal with, even when we asked for the unit installed to be replaced because it was noisy. Steve did not make us feel like we were a nuisance, but he kept working with us until we were satisfied. A month ago, we moved to a new house in Paradise Point. We did not bother to get quotes from other people but only rang Think Cooling to give us a price to install 4 separate a/c systems to various rooms in the new house. We got great value for our money, and the job was completed with the customary professionalism and excellent standard of service. We now also use Think Cooling to service the big house a/c unit. Think Cooling is a star performer and consistently does a top-notch job. Congratulations to all staff for doing such a wonderful job, and keep up the good work! L N

07/01/19

Thank you for finally fixing our 8 year old air conditioning system. Massive shout out to Kristy who stayed in contact with me letting us know the progress, Kristy your customer service follow up needs to be praised. You are the first point of contact and for Think cooling to have you in this position will most definitely have customers returning and recommending this business to others. Selina Scarcella

08/01/19

Recently had to replace our aged ducted air conditioner three weeks out from Christmas and this company exceeded our expectations. Good communication from start to finish, professional, considerate to our needs, helpful advice and a fair price. They had us back up and running within a week of our first call. Lorraine Johnston

10/01/19

Great service and communication. Would definitely recommend. Jacaroo Monty

09/04/19

Very professional and efficient service with the best product and price! I would highly recommend Think Cooling to anyone! Rebecca Wildin

05/02/19

Great service and communication. Would definitely recommend. Jacaroo Monty

09/04/19

It’s so hard to find honest and reliable companies these days, but Think Cooling’s professionalism and friendliness is absolutely outstanding, from the girls in the office to the technicians who installed the system, the whole process was a worry free and exceptional service! I highly recommend Think Cooling if in need of a AC unit. Oh yeah, and we received a fantastic deal too. Thank you Think Cooling!!! The_Bait

05/01/19

Extremely professional and cost effective service. Have used them on two properties thus far and would not hesitate to recommend. Matthew Thompson

09/10/18

From start to finish Think Cooling was extremely easy to deal with. I got a fast quote and then the installation was extremely easy and professional. Thanks again. Joshua Davis

12/09/18

Great prices and Service. These guys designed and installed Ducted Air Conditioning into our Gold Coast home. Communication was great from Quotes to installation. We’ve even had them out for a call out and the technician arrived on time, was professional and fixed it on the spot. I would highly recommended Think Cooling for Commercial or Residential Air Conditioning on the Gold Coast Peter Curran

15/08/18

Great Service, best advice and for the second ducted system. Will never go anywhere else Jack Dean

13/08/18

100% recommend Think Cooling the whole experience was very positive, Luke & his crew of installers were very knowledgeable, professional, curteous & a great bunch of fun guys who kept the house clean & functioning. Very professional install of our Daikin Ducted & easy tuition by Blake on Touchpad use for My Place Advantage air Darlene bosson

08/07/18

What a “breathe of fresh air” , what a team, first we met Steve the salesperson, very helpful and informative, then Blake came to make sure all was “okay” to go ahead with the install. A week later Corbin and the team turned up right on time and ready to go. A great team of guys a credit to Think Cooling, our 10 K ducted system with My Air controller was installed with an absolute minimum of fuss, the guys were quiet and quick, with no mess to speak of, all in one day. We could not have asked for a better service, made our day stress free. Well done Think Cooling. Neil Tamblyn

01/07/18

How refreshing to be dealing with a company that takes such pride in their work. From initial sales meeting to completion, every person without exception was personable and very helpful. The two day installation went without a hitch. The crew was punctual, efficient, professional and very polite. The house, carpets and lawn was left spotless after job was done. Carina Holmquist-Pollock

27/06/18

I rang today to get a mechanic to my home because my A/C stopped working and following all troubleshooting advice in the manual was unable to get it going. The receptionist was exceptionally helpful and provided advice about turning power off for 15 minutes which reset the unit. Unlike another national company recommended by the Panasonic service centre that would have attended and done the same thing for a $250 service fee. When I need new aircons I know where I’ll be going. Wayne Harris

24/05/18

All the boys were very professional and worked well together to get the work done. We’re very happy with our new A/C 27 Daylesford Circuit

15/05/18

Great guys to deal with! Very nice and user friendly touch-panel interface for the AC! John Ungerer

14/05/18

We had a great experience with Think Cooling! They were very professional, friendly and helpful throughout the entire process of installing our air conditioning. I would definitely use them again and highly recommend them to others. April Freeman

12/05/18

We are very happy with the air conditioning system installed by Think Cooling. Further to that when I had some technical issues after install I contacted Think Cooling who were very helpful and put me in touch with one of their service technician’s, Blake. Blake has been super helpful with nothing being too much trouble and all my issues / questions sorted and solved in record time. A great product with service to match. Happy customer 🙂 Casey and Sienna

10/05/18

Think Cooling is a real professional company. They’re using the latest technology. Excellent staff , management, very helpful, well mannered and to top it one of the most affordable air con company. Joseph Laborczfalvi

05/07/17

Think Cooling have been the best company I have ever dealt with when it comes to home upgrades. From the initial enquiry to the final inspection of our awesome ducted air conditioning this has been the perfect experience! Although all staff were professional and approachable I would like to thank Blake in particular who stayed back on a Friday afternoon to make some changes we wanted made and to explain so clearly next steps… I will be recommending Think Cooling to all friends and family in future. Great job! The Gray Family. Jo Gray

29/06/17

Think Cooling is a real professional company. They’re using the latest technology. Excellent staff , management, very helpful, well mannered and to top it one of the most affordable air con company. Ron Pennington

23/06/17

Brilliant in all respects! They put in a top quality Daikin full ducted system at a price that couldn’t be beaten! They were very professional, efficient and easy to deal with. Any minor issue that came up was worked out with consideration to what I needed and getting the best possible set up for me. I am now enjoying the quiet comfort of a brilliant modern ducted system that can be controlled and tweaked to my liking from any device I choose (most commonly my iPhone). Dean Emery

20/05/17

I had my ducted system installed by Think Cooling and I have never looked back since. The customer service was professional and the quality of the install was great. The team were really effective and efficient throughout the whole process. I would 100% recommend this air conditioning company to anyone on the Gold Coast. Kayleigh Popple

17/05/17

Nathan & the Team were really helpful and professional. They advised us on the best system to meet our needs and budget, rather than what suited them to install. Five years on we are still very happy with the result. Nicola William Jones

10/05/17

Think Cooling are fantastic. I found their prices to be the best and really good service. On time and efficient. Wez Hone

06/05/17

We couldn’t have survived this Summer without Air Conditioning. Thank you to Nathan and the team at Think Cooling for installing our Mitsubishi AC in our new duplex. The entire process very easy for us – from the initial consultation, they helped us explore our needs and quoted within our budget. All in all they are great blokes and it was a very good experience for us. More than happy with the result and had a really cool summer. Thanks again Guys. Luke Boman

28/04/17

Very helpful. We had Think Cooling install AC’s in our house as well as in our rental property. They do fantastic work, and are very reasonable on pricing. Nathan is very knowledgeable and takes the time to explain anything you want. Hayley French

23/04/17